The Concierge A Service of The Design Concierge

From Decision
to Done.

The private property service that takes responsibility for everything between a decision and a finished home, design, trades, procurement, presentation, relocation and setup, held by one point of contact. Whatever the decision, The Concierge carries the work.

One Practice

The responsibility
is the product.

Most property services hand you a finished transaction and leave you to arrange everything that follows. The Concierge is that everything. It begins where a sale, a purchase or a simple decision ends, and it holds the whole of what comes next, the design and the build, the procurement and the presentation, the furniture and the art, and the move itself.

It exists for people who want one person responsible for all of it. Not a series of referrals. Not a list of contacts to manage. One practice, one relationship, and a finished home delivered exactly as it was shown to them.

What The Concierge holds

One responsibility.
End to end.

Renovation, interior design, bespoke furniture and art all sit within The Concierge. It is the practice that briefs the work, coordinates every trade and supplier, and carries the result through to your first night in.

01

One Point of Contact · Orchestration

One practice responsible for the whole engagement: briefing the design work, coordinating every trade and supplier, and keeping you and your agent in the loop, so no one has to manage the parts or chase a thing.

  • Single point of contact across the project
  • Trade and supplier coordination
  • Briefing and directing the design and build
  • You and your agent kept informed throughout
02

Procurement and Presentation · The finished home

Sourcing, ordering and managing everything the home needs, materials, furniture, fittings, art, and presenting it resolved, so the home arrives complete rather than as a project still to finish.

  • Procurement and supplier management
  • Scheduling and logistics
  • Final presentation and styling
  • Delivered as shown, not as a version of it
03

Relocation and Setup · The move

The part most services stop short of. When it's part of the brief, we manage the move itself, packing, removal, placement and setup, through to the first night in the finished home.

  • Packing, removal and relocation
  • Placement and setup
  • Timed to settlement or handover
  • From the decision to the first night
The Craft

Transformation and the bespoke.

Renovation, interior design, bespoke furniture and art. Drawn on as each home needs them, sometimes all four, sometimes one, and carried by The Concierge from the first brief to the finished home.

Facade
01

Renovation and Transformation

Structural or cosmetic, we reveal what the home could become before you commit a cent to construction, then project manage the build from end to end. Trusted trades, tight timelines, and no surprises at any stage, you see the finished result before a wall is moved.

From material palette to spatial reimagining, extensions, additions and full rebuilds, the same team carries every stage.

Interior Design by The Design Concierge
02

Interior Design and Styling

From material palette to final styling, interiors designed around how you actually want to live. Considered, restrained, and resolved to the last detail, so the home feels inevitable rather than decorated.

Colour and material direction, furniture selection and placement, lighting design, window treatments and the final presentation layer that makes the space feel complete.

Bespoke Furniture by The Design Concierge
03

Bespoke Furniture

Pieces commissioned and made for the room they will live in, proportioned, finished and placed to complete the space, not fill it.

Custom furniture designed from the ground up: joinery, upholstery, lighting, soft furnishings and every object that gives a home its particular character. Nothing off the shelf unless it is exactly right.

Bespoke Art curation by The Design Concierge
04

Bespoke Art

An exclusive, considered and commissioned collection of artwork and accessories, chosen to give each home a personal and considered final note.

Sourced from local and international makers, selected for this home specifically. The work that makes the difference between a finished room and a room with a point of view.

Finished home by The Design Concierge
How It Works

Conceive. Design.
Build. Settle.

A single thread runs from the first conversation to the first night in the finished home. You never have to pick it back up and hand it to someone new.

01
The Conversation

We start with how you want to live, not with what the home looks like today. Your brief, your timeline, your budget and the life the space needs to hold. Everything that follows is built from this.

02
The Reveal

Before a single decision is made, you see the finished home. Spatial concept, material direction and visualisation that shows you what the transformation will be, and what it will cost, before you commit.

03
Design and Specification

Interior design resolved from ceiling to floor: material palette, furniture, lighting, window treatments, art and every bespoke element. Nothing is selected in isolation. Everything is considered together.

04
The Build

Trusted trades, coordinated and supervised by The Design Concierge. You are kept in the loop at every stage and never have to manage a tradesperson, a timeline or a procurement decision yourself.

05
Delivery and Styling

Furniture delivered, art hung, accessories placed. The home styled to exactly the brief you approved at The Reveal. Not a version of it. The thing itself.

06
Homecoming

You walk in. The home is finished. If the move itself is part of the brief, we manage that too. From the decision to the first night, The Concierge holds the whole thread.

Why This Is Different

Everything held.
Nothing handed off.

One Practice, Not a List

The Concierge holds the craft and the trades as one engagement, not three separate conversations with three separate businesses who have to be managed to work together.

You See It Before You Build It

We visualise the finished home at concept stage, so the decision to go ahead is made with certainty. Not hope. Every material, every room, every detail resolved before a wall is touched.

Trusted Trades, Tight Timelines

Twenty years of trusted relationships with builders, joiners, painters, electricians and every specialist in between. The network is already built. You benefit from it immediately.

One Point of Contact

You never have to chase a trade, follow up a supplier or wonder where the project is. One relationship holds everything. You are kept in the loop at every stage, without having to drive it.

It Doesn't Stop at Sold

For many clients the relationship carries on past the sale, the settlement or the reveal, into the move, the setup and the life around the home. The Concierge is the part that stays.

Works With Your Agent

Whether The Concierge follows a BUYERSEYE sale campaign, an Avantage purchase, or begins directly with a home you already own, your agent stays in the loop and never has to coordinate a thing.

Selected Work

Some of the homes
we have transformed.

Each one was shown to its owner before the first trade arrived. Each one was delivered as shown.

PA19
Presented To Its Best
PA19
Ready to Begin?

Tell us about
your home.

The Concierge begins with a conversation. We listen to how you want to live, and then we show you what the home could become. No obligation, no pressure. Just a considered conversation with someone who has done this before.